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Privacy Policy

Updated as of June 14, 2023

Purpose of this Privacy Policy:

Electrovers Corporation values and respects your right to privacy. As we collect, use, store, and dispose information you provide us, we will faithfully steward this information and treat it with utmost respect and confidentiality.
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We are committed in following general principles and rules of data privacy protection in the Philippines. This policy is in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012, and its implementing rules and regulations.
 
This policy covers the collection, use, access, sharing, retention, and disposal of your information. As you decide how to share your personal information with us and others, we encourage you to also take the necessary precautions to protect your own privacy.

 

Why We Collect Personal Information:

We collect information so we can:
 

  • Enhance your client experience, and improve, develop and determine tailored products to meet your preferences and needs;

  • Acknowledge, update, and communicate with our service partners and personnel about their support;

  • Review and continuously improve our services and channels, including but not limited to, our websites, social network accounts, and applications;

  • Abide by any safety, security, public service or legal requirements and processes;

  • Process information for statistical, analytical, and research purposes.
     

What type of Information We Collect:

In the course of communicating with you, we may collect information, understanding that much of it is considered personal and sensitive.


Personal Information: any information from which the identity of an individual is apparent or can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual, such as the following:

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  • Name;

  • Address;

  • Contact details;

  • Date of Birth.


Sensitive Personal Information: any information that falls under the category of personal information with higher security impact which we gather from the supporting information or documents presented, such as:

 

  • ​Age;

  • Marital Status;

  • Gender;

  • Nationality/Race/Ethnic origin;

  • Government-issued Identification (ID) Number(s) and card(s);

  • Bank account and payment information, if applicable;

  • Any personal information that involves health, education, genetic or sexual life of a person.


Where We Get This Information:

We collect information only when you knowingly and voluntarily submit them to us. In general, we collect this information through:
 

  • Personal, face-to-face contact;

  • Phone calls;

  • Messaging channels, including, but not limited to, SMS, electronic mails, Facebook Messenger, and LinkedIn Messages;

  • Forms, including, but not limited to, sign-up sheets;

  • Online channels, including, but not limited to, social media, official websites, and application;

  • Other channels in the course of rendering our services to you.

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We may use cookies and other available technology to remember your preferences and customized settings and facilitate access to our channels. Information from cookies is not personally identifiable.


Who We Share Your Information With:

We have set in place reasonable and appropriate processes and technologies to safeguard your personal information. We do not disclose or share your personal information without your permission, except when required by law or the appropriate government agencies. We do not rent, sell, or exchange your information.
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We may share your personal information with authorized personnel and third-party service providers, but only the information needed for them to deliver specific objectives or facilitate specific processes. Third-party service providers may refer to payment gateway and information technology systems.

 

We may also share your information with government agencies if we believe in good faith that sharing this information is necessary to detect, prevent, or otherwise address any legal issues under the laws of the Republic of the Philippines.
 

All staff and third-party service providers are held to strict confidentiality obligations consistent with what is required by law and will be held accountable if they fail to meet these obligations.


How We Protect Your Information:

We have set up reasonable and appropriate organizational, physical, and technical safeguards for your personal information, protecting it from loss, misuse, or unauthorized processing.
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Your personal information will only be retained as long as necessary for the fulfillment of the purposes stated above for which data was obtained. We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose.

 

What are Your Rights as a Data Subject:
 

  • You have the right to be informed that your personal data will be, are being, or were, collected and processed. This information is provided in this Privacy Policy;
     

  • You have the right to access and request a copy of any information relating to you that we have on the computer database and/or manual filing system;
     

  • You have the right to object to the processing of your personal data;
     

  • You have the right to suspend, withdraw or order the blocking, removal, or destruction of your personal data;
     

  • You have the right to file a complaint with relevant government agencies for any violation of your rights as a data subject, including the National Privacy Commission of the Philippines.
     

Updating Your Personal Information:

As we are transparent with each other, you will always have a way to access or correct your Personal Data unless there are practical, contractual, and legal reasons that would prevent us from doing so. We would just need ample time to provide or correct that information for you, but rest assured it would be completed.

If you would like to update your personal information, please send us an e-mail at info@electrovers.com.

 

Questions about our Privacy Policy:

For questions or clarifications about our Privacy Policy or if you require any assistance on your Data Privacy needs or concerns, please e-mail us at info@electrovers.com.
 

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